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DVD Title Selection

DVD Copying

Please Note: This information has been specifically created for those customers who have been in contact with support regarding this particular support issue.  If you have not been directed here via support, but require help on DVD title selection, please contact one of our support technicians here:

This information has been created to help those customers who have been directed to this article via support.  If you haven’t but are experiencing troubles with selecting DVD titles, please contact support.  You may be directed to this article if you have contacted support regarding an issue with the default title being selected for copying a particular DVD. Increasingly more DVDs are intentionally being created with various types of bad data to make their DVDs difficult to copy. 123 Copy DVD offers a true Clone Mode that will make a perfect copy of any DVD disc that is in a good physical, and readable condition.

Whether you want to copy the main movie title to another DVD disc or convert that title to another format for playback on the PC or another device, you need to know which title is appropriate to select. We have analyzed thousands of discs to ensure that these DVDs select the proper title automatically. There are more movies being made every day; if you have a title you would like to copy before we’ve had a chance to analyze the disc we’d be happy to help you determine which title to select. For this we will need a couple pieces of information from the disc to be able to assist you:
  • The log file from your 123 Copy DVD program
  • The title number that plays when you’re watching the movie off of the DVD; many PC playback programs will be able to tell you.
In the following example we will be working with the free media playback program called “Media Player Classic Home Cinema” which you can download and install here:

Recommended brands of blank media

DVD CopyingHelp Articles

We recommend avoiding bulk blank media and store branded media as they are often poor quality and will fail during a burn. Brands that have worked well for burning discs include: RiData, Sony, TDK, Ritek G04, Verbatim Data Life, Verbatim DataLife plus, Taiyo Yuden and Mitsubishi. Media advertised as “Advanced Metal AZO” are generally good quality due to the high grade dyes used.

Download Web Videos (Mac)

Help Articles

To download the web videos, visit the video website and play a clip in your browser. Then you will see the buffering videos in the Media Browser. Click the Download button that appears when buffering is finished. The videos will be downloaded.

Note: Do not close the webpage of the playing videos while downloading. Otherwise the downloading process will fail.
Click the History button and you can find the downloaded videos on your computer.
Tip: Click 123 Copy DVD Gold > Preferences on the top menu bar. In the Download tab, you can choose the location of the downloaded videos in the Download video to option.

Output settings (Mac)

Help Articles

To set the output format of your files click the Output format button.
In the Format tab, you can select an output format in the Format drop down list.
Tip: You can click Options to set other parameters of the format. However, the default setting is usually the best choice.
Click Customize, and you can rename your current selected format as your customized format.
Select the check box of ‘Apply Current Settings to All files’ and the formats will be applied to all files.
If the output file has multiple subtitles and audio tracks, in the Language tab, you can select Subtitle and Audio track of the file.

What is a .dvdmedia file? (Mac)

Frequently Asked QuestionsGeneral

.dvdmedia extension only exists on Mac OS. Actually it is a VIDEO_TS folder with the .dvdmedia extension. On Windows, files with this extension display just as a folder. The Mac DVD player can play a .dvdmedia file directly.

You can change a .dvdmedia file to a VIDEO_TS folder and vice versa.

How to change:

How to change the folder back to .dvdmedia:

If you choose to burn a disc, type text in the DVD Name box to rename the DVD. If you have multiple Hard Drives, select the one you want to use in the drop-down list ofBurn Disc in.

If you choose DVD Folder.dvdmedia, or ISO File, type text in the Save as box to rename the DVD file. Then click Choose to choose the folder location to save your DVD file.

Click Save to save the settings. Then the program will start burning the DVD.

Tip: Click 123 Copy DVD Gold > Preferences on the top menu bar. In the Burn tab, you can choose the Video ModeNTSC or PAL, and the Burn Speed from the drop down list.

The application has stopped working (crash)

GeneralHelp Articles

While waiting for your device to be detected Podmaxx will close with the error, “the application has stopped working.” This is caused by changes in the most recent version of Quicktime 7.7 causing a conflict with Podmaxx. Please uninstall Quicktime 7.7 from your PC and install an older version such as 7.6 available from Apple:

Apple TV Mpeg-4 Specs

Help ArticlesVideo Conversion

According to Apple TV’s tech specs, Apple TV MPEG-4 use videos with different limits based on the encoder used.
While MPEG-4 file can be up to 3 Mbps using the Simple Profile with AAC-LC audio up to 160 Kbps (maximum resolution: 720 by 432 pixels at 30 fps). You can manually set this in the advanced settings in 123 Copy DVD.

‘Cannot send file to server: HTTP/1.1500 Internal Server Error’

AudioHelp Articles

To solve this problem, you need to turn off the Windows Firewall.

Syncing ringtones to iPhone

AudioHelp ArticlesHow Tos

While RingFactory and 123CopyDVD Platinum can be used to create M4R ringtones suitable for the iPhone, ringtones cannot be sent to the phone by WAP since iPhones can only add ringtones through iTunes. In order to add a ringtone to your iPhone, follow these steps:

‘This isn’t an FLV file’ (YouTube)

Help ArticlesStreaming

‘Convert resulted in an error – This isn’t a FLV file.’

Most videos on Youtube have historically been low quality FLV and this is all that the 2011 Edition of 123CopyDVD supported. If the video is in a different format or higher quality format on Youtube you will receive this error. More and more Youtube videos are now only available in these new formats. Please use the free Internet Video Downloader product instead of the downloader feature of the 2011 edition of 123CopyDVD, the Internet Video Downloader product can be found here.

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