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‘Cannot send file to server: HTTP/1.1500 Internal Server Error’

AudioHelp Articles

To solve this problem, you need to turn off the Windows Firewall.

Syncing ringtones to iPhone

AudioHelp ArticlesHow Tos

While RingFactory and 123CopyDVD Platinum can be used to create M4R ringtones suitable for the iPhone, ringtones cannot be sent to the phone by WAP since iPhones can only add ringtones through iTunes. In order to add a ringtone to your iPhone, follow these steps:

‘Error Invalid File’

AudioHelp Articles

If you received the error message: ERR INAVLID FILE while trying to convert an audio file this is because the audio file is not supported, the most common reason is not because of the audio type used but because of file encryption.  If the audio file came from an online store such as iTunes, iMesh etc the use DRM encryption methods to intentionally prevent you from being able to convert or distribute the files.

Preview OGG and FLAC

AudioHelp Articles

If you are unable to preview .flac or .ogg files before converting them you will need to install a directshow compatible codec on your computer.

We recommend downloading and installing one from